This test will stop across Chapter 6, 7, and 11. The test is a combination of multiple-choice questions (20 questions, 20 points) and 1 essay question (5 points).
Chapter 6: Groups and Teams
1. How do you measure the semipermanent effectiveness of a work gathering?
a. whether the output of the crowd meet the quality, quantity and timeliness standards of the organization
b. whether the root word process kindle the ability of congregation members working together
c. whether the free radical experience have to the growth and personal well-being of the group members
2. Explain the elements of group structure.
Rules---Specify expected behavior that the organization imposes on group members and nates formally sanction disobedience
Norms---Informal unstated rules of behavior generated by the group (e.g., performance norms, appearance norms, allocation of resources norms)
Roles---Sets of norms that define behavior permit for and expected of various positions within a group
Status---Rank of the role in the hierarchy of the group
3. Give a few examples of how culture may modify group structure?
Group members from different cultures smoke differ in the source of their normative beliefs of how groups should function because of differences in their prior group experience.
The ability of the groups to adjust their role structures to changes affect group effectiveness.
4. Explain briefly two major theories of group development: the Five-Stage model and the Punctuated Equilibrium Model.
Five-Stage model:
Forming (uncertainty) : Group members get acquainted (characterized by uncertainty)
Learning the traits, strengths, and behavior of other members
Whether battle in the group meet members needs
Begin to identify group leadership
Storming (conflicts)
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