Issue Many human resource management completes lead in companies, such as, sexual harassment, hiring employees, and wages. However, I think employee sanction is another main issue that company needs to cancel to think for better human resource management. harmonise to research, many another(prenominal) companies have lag between management team and outgrowth pull out employees. First demarcation line employees mean that the employees who are the stolon people facing the problem and communicating with the guests. First line employees are the to a greater extent or less important people in the company, they may not have highest education level, but they have the most chances to meet and communicate with the guests. In the 21st century, guest emolument is the most important thing that every business sensitive of. People love to be served well with high tone of voice wait ons. People want the best and fastest. Due to this, the first theory of employees is important to the customers. For example, the customer experienced bad customer service in the company; he/she wants compensation from the company. If the first line employees do not have the power to make the stopping point at the first time, customer entrust be to a greater extent upset about the company. However, if the first line employees have certain power to make the decision, the situation may be understand on the right time.
Fast is also part of customer services. Employee empowerment may be the most important issue that companies need to consider for their companies being more efficiency. What is Employee say-so? According to textbook, Employee empowerment is technique of involving employees in their work through the procedure of inclusion. Empowerment encourages employees to do the work at the job. Empowerment encourages employees to become innovator and manager their own work, and give them more control and autonomous decision-making capabilities. If a company empower its employees, employees will have more motivation to do the work, and then to do the best. Employee empowerment involves... If you want to get a full essay, site it on our website:
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